Crypto FAQ
Unlock deeper crypto insights and accelerate growth with our AI trading analytics. Make data-driven decisions to achieve exceptional results.
Your security comes first at Sovereign Zanrix. Our trading platform uses bank-grade encryption, two-factor authentication (2FA), and cold storage for digital assets. We adhere to stringent financial regulations in Singapore and undergo regular independent audits. Funds are insured against unauthorised access, so you can trade with confidence.
- Step-by-step tutorials and 24/7 support
- Practise with virtual funds in a risk-free demo account
- Automated tools that handle the heavy lifting for you
- Start small (from just ) and build your skills as you trade!
Withdrawals to bank cards are usually processed within 1–3 business days in most regions. Cryptocurrency withdrawals to external wallets are typically completed in under 30 minutes. Timelines may differ depending on your bank and verification status.
We generate revenue through premium features and volume-based partnerships with exchanges, not from user fees. There are no hidden charges - you’ll always see the exact transaction amount before confirming.
Yes—Sovereign Zanrix is available in most countries worldwide (98+ and growing). During registration, select your country to confirm availability and view localised payment options. We comply with local regulations to keep your trading safe and compliant.
- AI-driven recommendations - Get tailored coin picks aligned with your risk profile
- Curated portfolios - pre-selected bundles (e.g., "Starter Pack", "DeFi Bundle")
- Live market signals - Real-time buy/sell alerts for leading cryptocurrencies
Our support team is available 24/7 via live chat or email at info@sovereign-zanrix.com. For urgent issues, the average response time is under 15 minutes.
-
Licensed Service
- Registered with these regulatory bodies: [FinCEN, FCA, CySEC]
- Regular independent third‑party audits
-
Country-Specific Rules
- Automatic geo-compliance: Our platform adapts to your jurisdiction's regulatory requirements
- KYC verification is required where legally mandated
-
Your Funds Are Secure
- Bank-level security (just like your online banking)
- 95% of assets are held offline (cold storage)
-
Traditional Payments
- Visa/Mastercard (2.9% fee)
- Bank transfers (SEPA or SWIFT - 0% fee)
- PayPal (instant processing)
-
Crypto Deposits
- Direct cryptocurrency transfers (BTC, ETH, USDT - 0% fee)
- QR code scanning for mobile wallets
Crypto Support
Customer Support and Assistance
For any enquiries, please contact our partner broker directly. If you don’t yet have an account with a trusted brokerage partner, let us know and we’ll help you set one up. If you encounter any issues with your trading partner’s support, contact us and we’ll work to resolve the matter.
Support Hours
Our customer support team is available 24/7. In the rare event that immediate assistance isn’t available, please be assured our specialists will respond to your request as quickly as possible.
